Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or submit an inquiry for our CNC router bit products and OEM/ODM services.
By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:
1. Personal Information
When you submit a contact form or inquiry, we may collect:
  • Name
  • Email address
  • Company name
  • Country / region
  • Phone number (if provided)
  • Project or order details
2. Technical Information
We may automatically collect:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on website
  • How We Use Your Information
We use collected information to:
  • Respond to inquiries and provide quotations
  • Process OEM / ODM custom requests
  • Improve our products and services
  • Provide customer support
  • Optimize website performance
  • Send order-related communication
We do not sell, rent, or trade your personal data.

Data Protection

We take appropriate security measures to protect your information, including:
  • Secure servers
  • Restricted internal access
  • Data encryption where applicable
  • Regular system monitoring
However, no online transmission is 100% secure, so we cannot guarantee absolute protection.

Cookies

Our website may use cookies to improve user experience.
Cookies help us:
  • Understand website traffic
  • Improve website performance
  • Remember user preferences
You can disable cookies in your browser settings if you prefer.

Third-Party Services

We may use third-party services such as:
  • Analytics tools
  • Email communication platforms
  • Shipping/logistics providers
These third parties only access data necessary to perform their services.

Data Retention

We retain your information only as long as necessary to:
  • Provide services
  • Complete transactions
  • Meet legal or business requirements
After that, data is securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:
  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
To exercise these rights, please contact us.

Contact Us

If you have any questions about this Privacy Policy, please Contact Us through our website inquiry form.

Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date.

Conclusion

We are committed to protecting your privacy and ensuring a safe experience when using our CNC router bit manufacturing and OEM/ODM services.